Claim Professional Development Program (CPDP) Intern

Position Overview

Travelers has been a leading property casualty insurer for over 170 years, taking care of our customers, our communities and each other – that’s the Travelers Promise. Our Claim Intern program offers qualified candidates a unique opportunity to gain first-hand business experience, receive valuable on-the-job training in contacting clients, determining coverage, scoping losses and completing damage estimates. Applicants must be authorized to work for any employer in the U.S.

Compensation: The hourly rate is determined based on the scope, complexity, location, skills, education, training, credentials, and experience of the candidate, along with other employment conditions.

Salary: $24.00 - $25.00 per hour.

Key Responsibilities

• On-boarding to Travelers systems and protocols.
• Exposure to Personal and Business Insurance claims of basic to moderate complexity.
• Learning effective strategies for investigating, negotiating, and resolving claims thoroughly, accurately, and efficiently.
• Gaining knowledge in damage estimation, coverage determination, and assisting customers through the claims process.
• Observing Claim Professionals during desk work and ride-alongs with experienced employees.
• Collaborating with a designated coach to develop claim handling skills through core assignments.
• Completing challenging and meaningful project work.
• Performing other duties as assigned.

Required Qualifications

• Legally eligible to work in the United States.
• Working knowledge of Microsoft Office.
• Strong verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Strong customer service skills.
• Education: Candidate must be pursuing a Bachelor’s degree.
• Approximate work availability from June through August (10-12 weeks) required.

Preferred Qualifications

• Serious interest in entering the insurance industry with a long-term career focus in claims.
• Preferred cumulative GPA of 3.0 or above.
• Studies in Business Administration, Liberal Arts (with a business focus), Business Management, or Risk Management and Insurance.
• Undergraduate students completing their freshman year (preferred).

Benefits & Perks

• Benefits: Comprehensive compensation and benefits program including performance-based cash incentive awards. For more details, please visit our benefits page.