FT Call Center Representative (100% Work From Home)
160 Driving Academyover 1 year ago
York, Pennsylvania, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Join 160 Driving Academy as a Call Center Representative (CSR) working remotely from anywhere in the U.S. Enjoy compensation at $15‑$18 per hour plus a monthly bonus, along with outstanding benefits such as 401k with Company Match, Paid Vacation, and Health Insurance. Hiring Immediately.
Key Responsibilities
- Answer incoming calls and respond to customer inquiries.
- Manage a high volume of customer calls with professionalism and efficiency.
- Provide accurate and timely information regarding driving programs and services.
- Schedule appointments and maintain appointment calendars.
- Maintain and update customer records as needed.
- Handle and resolve customer complaints promptly and respectfully.
- Follow up with customers to ensure satisfaction with provided services.
Benefits & Perks
- Remote Work: Work from anywhere in the U.S.
- Compensation: $15‑$18 per hour plus a monthly bonus.
- 401k: Company Match available.
- Paid Vacation provided.
- Health Insurance available immediately.
Required Skills
Appointment Scheduling
Effective Communication
Complaint Resolution
Call Handling
Customer Service