FT Call Center Representative (100% Work From Home)

160 Driving Academyover 1 year ago
York, Pennsylvania, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Join 160 Driving Academy as a Call Center Representative (CSR) working remotely from anywhere in the U.S. Enjoy compensation at $15‑$18 per hour plus a monthly bonus, along with outstanding benefits such as 401k with Company Match, Paid Vacation, and Health Insurance. Hiring Immediately.

Key Responsibilities

  • Answer incoming calls and respond to customer inquiries.
  • Manage a high volume of customer calls with professionalism and efficiency.
  • Provide accurate and timely information regarding driving programs and services.
  • Schedule appointments and maintain appointment calendars.
  • Maintain and update customer records as needed.
  • Handle and resolve customer complaints promptly and respectfully.
  • Follow up with customers to ensure satisfaction with provided services.

Benefits & Perks

  • Remote Work: Work from anywhere in the U.S.
  • Compensation: $15‑$18 per hour plus a monthly bonus.
  • 401k: Company Match available.
  • Paid Vacation provided.
  • Health Insurance available immediately.

Required Skills

Appointment Scheduling
Effective Communication
Complaint Resolution
Call Handling
Customer Service