Insurance Agent - Medicare
Alliant Insurance Servicesabout 2 months ago
Omaha, NE, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Alliant Insurance is hiring an Insurance Agent - Medicare for our Insuractive offices in Omaha, NE and Idaho Falls, ID!
https://www.insuractive.com/
POSITION HIGHLIGHTS
- In office Monday - Friday, full-time: 37.5 hours/week
- Schedule: Regular business hours with 1 day working: 10:30 AM - 6:00 PM
- Must be available to work a minimum of 3 Saturdays during AEP (Oct 15 - Dec 7th)
- Compensation is a combination of hourly rate + commission
SUMMARY
Responsible for providing a wide variety of support services to promote the company's product portfolio via the telephone and internet to support and to increase company revenue and profit.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Promote the company's product portfolio and provide service assistance to consumers;
- Respond to consumer inquiries through calls both inbound and outbound as well as internet inquiries;
- Deliver prepared sales scripts to educate, inform and provide solutions to potential customers. Describe solutions for individual sales situations;
- Communicate with consumers regularly regarding product information, rate changes and key benefits;
- Monitor compliance with program reporting rules and sales requirements;
- Update and maintain proprietary Lead Advantage System in accordance with policies and procedures;
- Document each and every consumer contact with detailed notes;
- Work collaboratively with fellow staff to advance the values and mission of the organization and Senior Market Sales by serving on relevant internal and external committees;
- Assists with special projects/assignments as requested by members of management;
- Perform all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates;
- Performs other duties as assigned.
QUALIFICATIONS
EDUCATION / EXPERIENCE
- High School Diploma or GED
- Bachelor's Degree in marketing or related field, or equivalent combination of education and experience
- Three (3) or more years general insurance industry or related field (financial services, marketing, web-based business, business-to-business customer service or call center) experience
- Life/Health Insurance license (or willing to obtain in 30 days, company paid)
SKILLS
- Active Life and Health Insurance license in resident state (or willing to obtain in 30 days, company paid)
- Working knowledge of insurance services industries and specific current knowledge of product lines assigned to the sales associate
- Knowledge of the general industry procedures, practices and terminology
- Skill in working effectively with inbound and outbound callers/customers
- Skill in negotiating and problem solving to resolve internal and external conflicts
- Skill in the use of time management and organization skills
- Proficient computer skills (Microsoft/Word, Excel, PowerPoint, Adobe Acrobat, MS Outlook software preferred)
- Ability to approach and communicate with a wide range of personalities in a professional and courteous manner
- Ability to be patient under frustrating circumstances and demonstrate controlled emotional affect in difficult situation
- Ability to run quotes for products
- Ability to maintain a high level of organization and attention to detail while remaining flexible and responsive when faced with multiple urgent requests
- Ability to maintain all company policies, including all confidentiality and safety policies
- Ability to work independently, exercise independent judgment, make and execute decisions
- Ability to be a self starter, motivated and accomplish goals and tasks within a given time frame
#LI-MH1
Required Skills
Adobe Acrobat
Microsoft Excel
Organization
Microsoft PowerPoint
Customer service
Problem solving
Negotiation
Microsoft Word
Active Life and Health Insurance license
Time management
MS Outlook