Virtual Work From Home Customer Service

American Income Life3 months ago
Virginia Beach, Virginia
Remote
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

100% Remote! (US residents only – must be legally authorized to work in the United States, excluding New York and Massachusetts.) We’re looking for a rock star to join our team as a Remote Manager in Training. This role offers the flexibility to work from anywhere, learn from pros across different time zones, and be mentored by our fantastic leadership team with huge potential to level up into a leadership role.

Key Responsibilities

  • Lead our remote customer service team to deliver top-notch support and keep our clients thrilled.
  • Utilize cutting-edge virtual tools to manage and support your team regardless of location.
  • Learn from our leadership squad, absorbing the skills and knowledge needed for success.
  • Bring fresh ideas to the table to elevate our customer service efforts.
  • Maintain a professional approach in delivering A+ service and fostering strong client relationships.

Required Qualifications

  • Experience in management is a plus, but a strong willingness to learn is essential.
  • A natural leader who excels in connecting with people and inspiring team members.
  • Comfortable working remotely and thriving in a fast-paced, ever-changing environment.
  • Ambition to progress and climb the career ladder.
  • Ability to adapt to challenges while maintaining a positive attitude.

Benefits & Perks

  • Flexible work schedule that fits your life – goodbye 9-5 grind.
  • Work from anywhere – all you need is Wi-Fi.
  • Gain valuable insights and mentorship from our leadership professionals.
  • Competitive paycoupled with aperformance-basedstructure and ample opportunities for growth and advancement.
  • Join a forward-thinking team that values innovation and making a real difference.

Required Skills

customer service
team leadership
remote management
communication
problem solving
virtual collaboration