Telecommunications Specialist-FE Senior/Expert Jobs

Position Overview

The candidate will be responsible for the management, operation and maintenance (O&M) of the Gigabit Passive Optical Network (GPON) ensuring the operational stability of various services including telephones (in residences, temporary quarters and select office buildings), cameras deployed at various sites, network services at Public Works pump stations, A/V department video streams to office buildings, Internet connectivity, and network services for shoreline radar detection.

Key Responsibilities

• Oversee GPON management covering telephones, cameras, network services, A/V streaming, Internet, and shoreline radar detection.
• Ensure telephone services (including 911), Internet, and the security camera network remain operational.
• Troubleshoot and install necessary software patches and updates.
• Submit incident reports (CDRL 004) as required.
• Monitor the Panorama software for error messages impacting system stability.
• Regularly check system board status and document any abnormalities.
• Perform maintenance based on system alarms to prevent card/board failures.
• Verify the uplink interface of the GPON system and the status of the PON port.
• Maintain splitters by testing redundant ports and marking problematic ones.
• Troubleshoot and replace defective ONTs (Optical Network Terminals).
• Provision network changes using Panorama software and update the system Oracle password quarterly.
• Initiate Tellabs TAC support requests and provide RMA support for defective equipment.
• Provide on-call support (after hours, weekends, and holidays) for outages or service requests.

Required Qualifications

• Prior experience with installing network cabling and IT equipment
• Tellabs GPON Operations, Provisioning, and Maintenance Certification
• Able to lift equipment up to 50 pounds
• Strong attention to detail and a commitment to reliable performance
• Regular and punctual attendance
• Clearance Required: TS/SCI w Full Scope Poly
• High School Diploma or Equivalent
• 3–5 years of progressive and relevant experience
• Tellabs Training Certification

Preferred Qualifications

• Advanced knowledge of the customer and the inner workings of the organization
• Proficiency in MS Office (PowerPoint, Excel, Word, SharePoint)
• Able to lift or support televisions/projectors up to 250 pounds with a team
• Knowledge of video grid pulls and termination of RCA, RG6, & BNC connectors
• Experience in setting up and building video racks with proper cable management
• Experience or knowledge in troubleshooting AV systems including speakers, mics, cameras, racks, terminations, codecs, and Polycom devices
• Prior experience with installation, troubleshooting, and/or de-installation of Custom VTC or DVTC packages

Benefits & Perks

• Compensation: $110,000 - $115,000. The range is offered as a good-faith estimate, with actual compensation subject to factors such as responsibilities, education, experience, skills, and market conditions.
• Health and Welfare Benefits: Health, dental, and vision insurance
• PTO & Holidays: Paid time off and holidays
• Retirement Benefits: 401(k) matching
• Additional Perks: Educational reimbursement, parental leave, employee stock purchase plan, tax-saving options, disability and life insurance, and pet insurance