water filter field service tech

Job Overview

Join our dynamic team as a Water Filter Field Service Technician, where you will be the frontline expert in maintaining, repairing, and installing water filtration systems for our valued customers. This energetic role offers the opportunity to work independently in the field, troubleshoot complex equipment issues, and deliver exceptional customer service. Your expertise will ensure clean, safe water solutions are delivered efficiently and reliably, making a tangible difference in people's daily lives. If you thrive on hands-on work, problem-solving, and providing top-tier service, this is the perfect role for you to grow your skills and make an impact.

Responsibilities

• Install, troubleshoot, repair, and maintain a variety of water filtration systems and coolers at customer locations using schematics, electrical diagrams, and mechanical knowledge.
• Use hand tools, power tools, and specialized equipment to perform repairs and upgrades efficiently.
• Read and interpret electrical schematics and ladder diagrams to diagnose system issues accurately.
• Conduct plumbing work related to water filtration units, ensuring proper connections and leak-free operation.
• Operate company vehicles such as box trucks safely while delivering parts or equipment to customer sites.
• Provide excellent customer service by explaining system functions, troubleshooting steps, and maintenance procedures clearly to clients.
• Document all service activities thoroughly in logs and reports; communicate effectively with dispatch and team members regarding job status or technical issues.
• Follow safety protocols diligently during all field operations to maintain a safe working environment.

Qualifications

• Proven experience with appliance repair, installation, or field service roles—preferably within water treatment or HVAC industries.
• Strong mechanical skills with some familiarity in plumbing, and equipment troubleshooting.
• Skilled in using hand tools, power tools, and specialized equipment necessary for installation and repair tasks.
• Experience operating company vehicles such as box trucks or similar delivery vehicles safely and responsibly.
• Some Knowledge of MRO (Maintenance, Repair & Operations) practices related to water filtration systems or similar equipment.
• Excellent customer service skills with the ability to communicate technical information clearly and professionally.
• Valid driver’s license with a clean driving record; experience as a delivery driver is a plus.
• Physical ability to perform manual tasks including lifting heavy equipment, climbing ladders, and working in confined spaces.

Join us as a Water Filter Field Service Technician

where your technical expertise meets your passion for helping others! Be part of a team that values safety, innovation, and outstanding service—empowering communities with clean water solutions every day!

Benefits

• Company truck
• On-the-job training
• Paid time off
• Paid training
• Tools provided