SAP IS-U Billing Business Analyst (Meter-to-Cash)

Our client, a IT Services and Consulting company, is looking for a SAP IS-U Billing Business Analyst (Meter-to-Cash) for their Miami Gardens, FL location.

Responsibilities:

• This position will be primarily responsible for supporting daily billing operations and resolving complex billing issues to ensure accurate customer billing and system functionality.
• Billing Operations Support: Plan and manage assigned billing activities; complete analysis and resolution tasks within established timeframes
• Daily Coordination: Participate in team meetings and track work progress using tools such as JIRA, Qmetry, Teams, and Outlook while coordinating with IT, vendors, and cross-functional teams
• Technical Analysis: Provide functional expertise on billing systems to ensure timely and effective issue resolution within SAP and CIS environments
• Problem-Solving: Apply analytical skills to decompose complex billing discrepancies into manageable components, utilizing Excel for data validation
• Documentation: Create and maintain comprehensive documentation for billing processes, system procedures, and operational workflows
• AI & Data Enablement: Utilize AI-powered tools (e.g., Microsoft Copilot, data analysis tools) to support billing analysis, data validation, and issue troubleshooting
• AI Integration & Collaboration: Collaborate with IT and cross-functional teams to incorporate AI-driven solutions into billing workflows and system enhancements
• Conducts analyses and prepares reports that provide operation and/or technical support to business operations
• Conducts quantitative and qualitative research to support medium to large special projects
• Assists with process design and modification for continuous business improvement
• Performs other job-related duties as assigned

Requirements:

• Key Skillsets: Energy and Utility domain, SAP ISU with Utility billing experience (Meter to Cash process),
• Years of Experience: 10.00 Years of Experience

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

Benefits:

401K, Employee Referral Program, Life Insurance

Skills:

• Analysis Skills
• Artificial Intelligence (AI)
• Atlassian JIRA
• Billing
• Billing Records
• Business Analysis
• Business Operations
• Cross-Functional
• Data Analysis
• Data Quality
• Documentation
• Energy & Utilities
• Health Plan
• Identify Issues
• Information Technology Consulting
• Microsoft Outlook
• Microsoft Product Family
• Operational Support
• Operations
• Operations Planning
• Operations Processes
• Problem Solving Skills
• Process Improvement
• Project Tracking
• Qualitative Research
• Quantitative Research
• Reporting Skills
• SAP
• System Operations
• Technical Analysis
• Technical Support
• Time Management

About the Company:

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

• Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
• Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
• Founded in 2000
• 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

Company Size:

2,000 to 2,499 employees

Industry:

Management Consulting Services

Founded:

2000

Website:

https://www.iconma.com/