Medical Office Specialist

HCA Healthcare10 months ago
Austin, TX, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Are you seeking a fulfilling career as a Medical Office Specialist? Join North Austin Maternal – part of the nation’s leading healthcare provider, HCA Healthcare – where you can enhance patients’ experience and work in an environment that values teamwork and quality care. This full‑time role (Monday – Friday, days; no nights, on‑call, weekends, or holidays) offers a unique opportunity to support high‑quality, efficient patient care in a warm and collaborative setting.

Key Responsibilities

  • Manage all front office functions including patient relations, check‑in/check‑out, scheduling, insurance verification, and answering phones.
  • Oversee filing and retrieving of medical records and patient information.
  • Assist with collecting and recording co‑pays (cash and/or charge) and balance daily transactions using the computer system.

Preferred Qualifications

  • At least one year of experience in a medical office setting.
  • Experience using an Electronic Health Records (EHR) system.

Benefits & Perks

  • Comprehensive medical coverage including prescription drug and behavioral health services, free telemedicine, and free AirMed transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance, and more.
  • Free counseling services and resources for emotional, physical, and financial well‑being.
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Family support including fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning, and more.
  • Consumer discounts through Abenity and Consumer Discounts.
  • Retirement readiness initiatives, rollover assistance, and preferred banking partnerships.
  • Education assistance including tuition support, student loan forgiveness, certification support, and dependent scholarships.
  • Colleague recognition program.
  • Time Away From Work Program featuring paid time off, paid family leave, and long‑ and short‑term disability coverage.
  • Employee Health Assistance Fund offering free employee‑only coverage based on income.

HCA Healthcare supports 186 hospitals and over 2,400 sites of care. Recognized multiple times as one of the World’s Most Ethical Companies®, HCA Healthcare is committed to innovative, patient‑centered care and offers exciting opportunities for personal and professional growth. If you are looking for a career that provides satisfaction and the chance to make a difference in patient care, we encourage you to apply today.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Required Skills

patient relations
clerical expertise
insurance verification
check-in/check-out procedures
EHR system proficiency
medical record management
scheduling