Entry-Level IT Helpdesk Support Assistant

New York Professional Group9 months ago
Yonkers, New York, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Our client is a well-known healthcare company with offices in Yonkers. They are looking for an Entry Level Computer Support Assistant to support the Help Desk Support Specialists in providing technical assistance related to computer systems, hardware, and software. In this role, you will be responsible for answering queries and addressing system and user issues in a timely and professional manner, as well as training users on basic system and computer functions.

Key Responsibilities

  • Support the Help Desk Support Specialists in providing technical assistance.
  • Answer queries and address system and user issues promptly and professionally.
  • Train users on basic system and computer functions.

Required Skills

Troubleshooting
Hardware Support
Technical Assistance
Help Desk Operations
Software Support
Customer Service