Information Technology Service Desk Manager

QuantumScapeabout 1 month ago
San Jose, CA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Title: IT Service Desk Manager (Principal)

Report To: IT Director

Location: Onsite

About QS:

QuantumScape (NASDAQ: QS) is on a mission to revolutionize energy storage to enable a sustainable future. The company’s next-generation solid-state lithium-metal battery technology is designed to enable greater energy density, faster charging and enhanced safety to support the transition away from l

Required Skills

Project Management
Team Leadership
Process Improvement
Technical Support
Communication Skills
Incident Management
Service Level Agreements (SLAs)
Customer Support
IT Service Management
Problem Management