Level 1 Help Desk Technician

Xtek Partners3 months ago
Columbus, OH, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Xtek Partners is looking for a Level 1 Help Desk Technician

for a multi-year Staff Augmentation assignment with a local school district in the Columbus, Ohio area.

EXPERIENCE REQUIRED

  • Minimum 1-year professional technical support experience
  • Good working knowledge of Apple MacBook, iPad/iPhone and Apple TV devices
  • Basic wired/wireless network
  • Audio/Visual device troubleshooting
  • Imaging Windows Computers
  • Must be well organized, personable, and able to communicate effectively
  • A+, Network+, and other industry certifications a plus

OTHER REQUIREMENTS

  • Valid Driver’s License and reliable transportation
  • Must pass Background Check and Drug Screen
  • Schedule is Mon-Fri, 7:00am to 3:30pm with 30 mins for lunch

We offer the following benefits:

  • Paid Time Off: 12 days from start to 2 years, 18 days from 2-4 years, 24 days over 4 years (accrued per Bi-Weekly Pay Period)
  • Health, Dental, Optical and Supplemental Insurance available
  • 401k Matching with potential Profit Sharing
  • Paid Training and Certification Exams plus Bonus or instant Salary Increase
  • Many career path options and future opportunities
  • Annual Company Holiday Party plus other office and off-site social events

Starting Salary Range

is $40,000 to $42,000, depending on experience.

Job Type:

Full-time

Pay:

$40,000.00 - $42,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

Columbus, OH 43228 (Required)

Ability to Relocate:

Columbus, OH 43228: Relocate before starting work (Required)

Work Location:

In person

Required Skills

Effective communication
Apple TV troubleshooting
Organization
Basic wired/wireless networking
iPad/iPhone support
Imaging Windows computers
Apple MacBook troubleshooting
Audio/Visual device troubleshooting