Director of Travel Industry Sales

Position Overview

The position directs the Travel Industry Sales function of the property, ensuring that client expectations and production goals are met while maximizing guest room and food and beverage revenue. The role involves developing and implementing sales and marketing strategies specifically for the Travel Industry market, collaborating with various teams to enhance revenue and customer satisfaction.

Key Responsibilities

• Direct the property's Travel Industry Sales function to meet client expectations and production goals.
• Work with sales leaders to promote understanding and effective implementation of sales strategies.
• Create and implement a sales plan addressing revenue, customers, and market segments.
• Assist in developing and implementing promotions for the Travel Industry.
• Participate in special projects/events such as Site Inspections and Familiarization trips.
• Plan and participate in sales trips and industry-related meetings.
• Monitor day-to-day activities of direct reports and approve space releases for catering.
• Participate in sales calls to acquire new business and close deals.
• Manage the orchestration of the International Travel program and property package creation.
• Partner with marketing to direct a comprehensive marketing program for the property.
• Analyze market information and implement strategies to achieve financial goals.
• Provide exceptional customer service and gather feedback from guests.
• Develop and manage relationships with key stakeholders and off-property sales channels.
• Conduct human resources activities including interviewing, training, and performance appraisals.

Required Qualifications

• 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 4 years of experience in sales and marketing; OR a 4-year bachelor's degree with 2 years of experience in the same fields.
• Strong leadership skills to promote maximum revenue potential.
• Ability to analyze market information and implement effective sales strategies.
• Excellent customer service skills and ability to build relationships with clients.

Preferred Qualifications

• Experience in the hospitality industry.
• Familiarity with sales systems and financial projections.
• Knowledge of travel industry trends and customer expectations.

Benefits & Perks

• Comprehensive health care benefits
• 401(k) plan with up to 5% company match
• Employee stock purchase plan at 15% discount
• Accrued paid time off including sick leave
• Life insurance
• Group disability insurance
• Travel discounts
• Adoption assistance
• Paid parental leave
• Health savings account
• Flexible spending accounts
• Tuition assistance
• Pre-tax commuter benefits
• Wellness benefits
• Potential stock awards and deferred compensation plans