Senior Engineer Information Technology
Purple Drive8 months ago
Collegeville, PA, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Key Responsibilities:
- Maintain and support global computer infrastructure
- Image and onboard new computers to the domain and network
- Troubleshoot complex issues related to device connectivity, network, and laboratory software
- Support scientific instruments and implement data flows
- Provide user support, incident management, and access management
- Work with ticketing tools such as ServiceNow
- Implement validated backup solutions for laboratory analytical equipment
- Testing and validation of computer software in different environments
Required Skills:
- Strong Desktop Support / End-User Computing experience
- Expertise in Break-Fix troubleshooting
- Knowledge of Networking concepts - Static/Dynamic IP, Subnetting, OSI model
- Experience with Active Directory
- Understanding of IT/OT networks and basic firewall concepts
- Familiarity with Agile ways of working
- Exposure to computer security practices
- Experience working with ServiceNow or similar ticketing tools
Nice to Have:
- Experience working with scientific / laboratory equipment environments
- Exposure to GxP validated systems
- Excel knowledge
- Experience leading small teams or project ownership
Required Skills
GxP Validated Systems
Firewall Concepts
Break-Fix Troubleshooting
Desktop Support
Active Directory
Networking Concepts
Computer Security Practices
Agile Methodologies
End-User Computing
ServiceNow
IT/OT Networks