Liens Operations Specialist (US Mortgage)
Job Description
Position Overview
This is a remote position.
Job Type:
Full time | Work Experience: 1-3 years | Industry: Financial Services.Location:
HQ - Burlingame, CA (San Francisco Bay Area) & Remote work - Rest of US, Philippines.Company Mission: Our mission is to reduce the cost of capital across the world.
About the Company: We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much lower APRs to consumers. Our team blends deep technology expertise from companies like Microsoft, Google, and Facebook with finance veterans from Nubank, Goldman Sachs, Square, Carta, and SoFi. Our Seed round was led by Max Levchin and our Series A by Founders Fund, with participation from Sequoia, NYCA, and others. We are building the world’s first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth product experience for consumers to apply, activate, and manage their credit cards.
We’re seeking detail-oriented, driven, and intuitive operations specialists eager to support the company’s goal of offering cutting-edge products and excellent customer service. Our cultural values include: 1. Depth and rigor of thought, 2. Minimalist design and processes, and 3. Speed of execution.
Key Responsibilities
- Reviewing security documents for completeness and recording requirements
- Filing security documents with appropriate governmental entities
- Verifying client provided documents during the account creation process
- Assisting in the preparation and filing of account closing documents
- Assisting other departments with document requests and record-keeping
Required Qualifications
- Experience in financial services or related industries (mortgage experience required)
- At least 2 years of experience handling US Loan or Mortgage tasks
- Knowledge regarding liens and closing documents is a plus
- Superb communication, collaboration, and problem-solving skills
- Proficiency, speed, and accuracy in written communication
- Fluency, clarity, and good diction in English
- Great organizational skills and time management abilities
- Experience using customer communication and task management programs, Google Drive, and Email
- Bachelor's Degree or comparable work experience in financial services
- Flexibility to work US Pacific time 10 AM to 7 PM (with a 1-hour break in between)
- Must be presently residing in the Philippines