Senior Digital Marketing Operations Specialist

AXA6 months ago
Chicago, IL, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Join Our Team as a Senior Digital Marketing Operations Specialist – Drive Impact in a Fast-Paced Travel Insurance Environment!

Are you a proactive, detail-oriented marketing professional with a knack for managing multiple projects and partners? We’re looking for a dynamic individual to coordinate and execute our digital marketing efforts, ensuring seamless delivery and impactful results in a regulated, customer-focused setting.

What you’ll be doing:

  • Manage end-to-end execution of email marketing campaigns, including scheduling, testing, deployment, and performance analysis.
  • Coordinate with internal teams and external agencies to ensure timely delivery of marketing projects, content updates, and compliance adherence.
  • Oversee relationships with marketing vendors, freelancers, and affiliate partners, tracking contracts, deliverables, and performance metrics.
  • Support the development and management of affiliate marketing programs, identifying new partnership opportunities.
  • Collaborate on content creation, SEO optimization, and regulatory compliance across digital channels.
  • Track and analyze campaign performance using dashboards and reporting tools, providing insights for continuous improvement.
  • Assist with social media planning, content coordination, and engagement trend tracking.
  • Support budget tracking, invoice management, and reputation management efforts, including customer review monitoring.

What you'll bring:

  • 5+ years of experience in digital marketing, ecommerce, or marketing operations, ideally in B2C environments.
  • Proven experience working with agencies and external partners to deliver marketing projects.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Knowledge of email marketing platforms, analytics tools, and CMS systems.
  • Basic understanding of SEO, PPC, and digital customer acquisition channels.
  • Excellent communication, coordination, and relationship management skills.
  • A proactive mindset with strong problem-solving abilities and a sense of urgency.
  • Familiarity with affiliate marketing platforms such as CJ and marketing automation tools (preferred).

What we offer:

At AXA Partners US, we’re appreciative of the people who work for us, and our rewards package is reviewed regularly to reflect that. You can expect to receive:

  • Salary range: $82,400 - $103,000 Annually
  • Annual Company & Performance based discretionary Bonus up to 15%
  • 20 days Annual Leave (rising to 25 days based on length of service)
  • 8 Paid Company Holidays
  • Medical, Dental, Vision and Life Insurance
  • HSA, FSA and HRA available + Employer Contribution
  • 401(k) Pension Plan & Employer match
  • Paid Parental Leave
  • Education Reimbursement
  • Hybrid Work - 2 days in the office per week
  • For more information about benefits, click here: https://www.careers.axapartners.com/global/en/us-benefits

To apply:

click on the ‘apply’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - globalhr@partners.axa

Required Skills

Social Media Management
Performance Analysis
SEO Optimization
Project Management
Content Creation
Relationship Management
Analytics Tools
Email Marketing
Digital Marketing
Affiliate Marketing