Banking Customer Service Agent

RemX4 months ago
Alpharetta, GA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Banking Call Center Specialist

Alpharetta, GA – Onsite (must live within 20–25 miles)

$20/hr | Direct Hire

Schedule: Monday–Friday, 8am–8pm EST + rotating Saturdays (2–3/month)

Requirements:

  • 1+ year call center experience (high volume preferred: 100+ calls/day; 50+ considered)
  • Banking experience preferred (open to strong retail/customer service background)
  • Comfortable working with metrics/KPIs
  • Must be adaptable and able to handle a fast-paced environment

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Required Skills

fast-paced environment handling
call center experience
metrics and KPIs management
banking knowledge
customer service
adaptability