Call Center Sales Representative - Entry Level

Position Overview

At Aucera, your resume building growth is a priority. As aCall Center Sales Agent, you will ensure a memorable customer experience through needs‐based selling – listening, probing, and educating to determine customers’ needs and help them select appropriate products and services. You’ll also gain valuable skills including communication, critical thinking, decision making, and time management that will pave the way for future career growth.

Key Responsibilities

• Answer customer requests or inquiries
• Upsell products and/or services
• Identify and resolve customer issues using problem-solving skills
• Build a positive rapport with diverse personality types
• Maintain a working knowledge of our clients' products, services, and promotions
• Put the customer first while remaining polite and professional at all times
• Document all customer information, communications, and sales in the computer system

Required Qualifications

• Goal oriented with a healthy competitive spirit
• Strong attention to detail, dependability, and follow through
• Working knowledge of Windows-based software
• Flexibility to adapt to changes in a growing organization
• Self-motivated, positive attitude, and a love for hard work
• Previous sales experience is a plus
• Background and/or drug test may be required

Benefits & Perks

• Competitive compensation– base salary + incentives
• Set schedule
• Flexible pay: direct deposit with daily and weekly options
• Healthcare coverage and 401K
• Paid on-the-job training
• Supportive and motivating staff to help you succeed
• Rapid opportunities for advancement
• Professional and upbeat office setting