Senior Workday Engineer, Automation

Position Overview

ServiceTitan is seeking a Sr. Workday Engineer – Automation to build and maintain an enterprise‐class automation platform powering key Human Resources and Finance processes. As a vital member of the Integration/Automation team, you will design, develop and maintain inbound and outbound Enterprise Systems integrations while collaborating with cross‐functional teams. The ideal candidate brings proven Workday technical expertise together with strong software programming experience.

Key Responsibilities

• Lead the research, design, development, testing, and delivery of new Workday and third-party systems integrations.
• Collaborate with business stakeholders and vendors to develop technical solution design that supports business processes.
• Work with HR, Finance & IT counterparts to understand business problems and build efficient solutions using the Workday platform, middleware tools and related system capabilities.
• Create technical design specifications, perform unit and system integration testing, deploy, and support all Workday and third-party system integrations.
• Configure and develop technical integrations using Workday Studio, Workato, Zapier, Workday RaaS, Enterprise Interface Builder (EIB), Complex Calculated Fields, Web Services, Custom Reports, XSLT and xPath.
• Assess and document requirements with stakeholders, review designs, and define functional specifications.
• Manage Workday integration analysis, system configurations, and deployment to production.
• Lead integration projects with third-party vendors from discovery through to implementation.
• Identify, assess, and resolve complex business issues related to integrating the Workday cloud application with external systems.
• Timely identify and escalate risks while developing alternative technical and functional approaches as needed.
• Draft detailed integration specifications, field mappings, and designs to support the complete integration deployment lifecycle.
• Conduct root-cause analyses on integration failures and report outcomes to management and business leaders.
• Collaborate with functional leads, analysts, and system administrators regarding system operations, security, and business processes related to integrations.
• Assist in configuring complex business processes including the creation of calculated fields and advanced routing rules.
• Take on additional responsibilities as required.

Required Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 7+ years of Workday HCM, Payroll & Finance integrations experience.
• Strong working knowledge of Workday Studio development.
• Proficiency in Workday EIB, RaaS, and Web Services.
• Experience with SOAP, REST, XML, XSLT, and Java.
• Expertise in using EIB, Report Writer, Business Intelligence and Reporting Tools (BIRT) & Cloud Connect.
• Familiarity with integration design, testing concepts, and integration frameworks (middleware, transformation logic).
• Understanding all phases of the system development lifecycle including production support.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent written and verbal communication skills with a focus on clear documentation.
• Ability to work both independently and collaboratively in a team environment.
• Highly organized with excellent multi-tasking and prioritization skills, embodying a strong sense of urgency.
• Experience with middleware tools such as Workato, Zapier, or Mulesoft is a plus.

Benefits & Perks

• Flexible time off, comprehensive onboarding, leadership training, bonus rewards and peer-nominated awards.
• Holistic health and wellness benefits including company-paid medical, dental and vision (with 100% employer-paid options and 90% coverage for dependents), FSA/HSA, 401k match, and telehealth options.
• Support at all stages of life with parental leave, up to $20K in fertility services (IUI, IVF), surrogacy and adoption reimbursement, on-demand maternity support, pet insurance, legal advisory services, and financial planning tools.
• Compensation: The expected salary range for candidates residing in the United States is between $113,100 USD - $151,300 USD. In addition to the base salary, the total compensation package includes an annual bonus, equity, and a holistic suite of benefits. Actual compensation may vary based on skills, performance, qualifications, experience, and location.