Sleep Expert - Sales

Position Overview

Mattress Firm is looking for a dedicated Sleep Expert to deliver an exceptional in-store experience and help customers find their dream mattress. In this role, you will cultivate strong customer relationships, provide expert product and technical knowledge, and drive individual sales performance. Please note: Internal applicants MUST apply through the Mattress Firm Workday system.

Compensation: Competitive $55,000 - $75,000 * depending on qualifications and experience.

Key Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as a subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting initiatives.
• Maintain customer relationships during and after purchase by resolving issues and providing timely reminders.
• Monitor the competition, including advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and drive sales.
• Safely lift, push, or pull 50+ pounds as required.

Required Qualifications

• Requirements: Legal authorization to work in the United States without the need for sponsorship. Proof of eligibility is required.

Benefits & Perks

• Benefits: Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories