Engineer - Technology
Tata Consultancy Service Limited2 months ago
New York, NY, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Job Title: BT TRADE VOIP Engineer OR L3 Product Specialist
Must Have Technical/Functional Skills
- Must possess a strong understanding of SIP & VOIP
- Should have extremely good troubleshooting/analytical skills
- Must be well versed in BT Trade product suite including Verba Voice recording
- Must have at least TWO of below technical expertise
- VoIP platform experience (CISCO/Avaya/Asterisk/Alcatel etc)
- Session border controller (SBC)
- Microsoft Teams / Azure
- Voice gateways (VEGA , etc)
- CCNA/CCNP/CCIE certification
- Voice Recording experience
- E1/T1 technologies and Analogue
Roles & Responsibilities
- Support and Maintenance of VoIP based turrets on trade floor
- Troubleshooting issues
- Analyzing Wireshark/product logs
- Provide Migration / change support
- Triage major incidents
- Drive major incident calls
Generic Managerial Skills, If any
Must have excellent written and spoken English. Must be able to work
Education
Bachelor of Technology
Salary Range
$100,000 - $135,000 a year
Required Skills
VOIP
CISCO
Analogue
Voice Gateways
Microsoft Teams
BT Trade product suite
Azure
CCNA
Asterisk
Troubleshooting
Verba Voice Recording
Session Border Controller
SIP
Avaya
CCNP
E1 Technologies
VoIP Platform Experience
Analytical Skills
Voice Recording
Alcatel
CCIE
T1 Technologies