Sr. Manager, Content Marketing

Impelabout 1 month ago
Syracuse, NY, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

About Impel

We're transforming the automotive industry and we're in hyper-growth! We received a $104MM growth equity investment in 2023 and completed the company's 3rd acquisition (our biggest ever) in July 2024. Are you hungry, driven, relentless, and entrepreneurial? Do you want to be at the forefront of SaaS, agentic AI, generative AI, conversational AI, and more? Ready to be in a hyper-growth environment where progress is lightning-fast, change is constant, results are immediate, and grit, inventiveness, energy, relentlessness, collaboration, and passion are mandatory? Someone who wants to be in the trenches, doing and creating directly as much as they are 'directing' (as a matter of fact, much more)? If this job is for you, you're as comfortable (and passionate) about developing the best omnichannel content marketing campaign, white paper, ebook, social post, blog, product narrative, email or paid social campaign in existence as you are establishing and scaling the company's content strategy and brand voice. You're relentless about writing, shaping narratives, A/B testing, performance analytics, and data-driven decision-making; and have built content marketing from the ground up and then scaled them across the enterprise. We're strategic but have little time for "strategery." If titles and layers and matrices and big teams are your thing, look elsewhere. If you want to spend your days directing and conceptualizing while others do the work, this is not a fit. You'll be creating, making, delivering, juggling, and flowing to the work relentlessly. Shaping strategy, building out an organization, analyzing and reporting, and evolving the content strategy while you're flowing to the work in a very lean organization. And you'll have loads of fun while doing it. If that STILL sounds like you, read on!

Your Responsibilities

  • Partner with leadership to support overall company and brand goals, working closely with the marketing team to steward a consistent brand voice and content marketing strategies
  • Define content pillars and develop content streams that enhance the company's thought leadership, innovation, credibility and brand reputation
  • Develop social strategy and expand our brand presence by managing content for all social channels, including posting, responding, and performance reporting
  • Develop and manage editorial calendar, including maintaining and updating all brand content to ensure relevance and currency
  • Increase web/social traffic, engagement and high-quality leads through content marketing and omnichannel campaigns
  • Partner with Product Marketing and Product Teams to generate content that highlights products and services, reviewing competitor, industry, influencer/thought leader, technology and market trends to identify new content ideas
  • Enhance and optimize all key company content for SEO effectiveness and authority
  • Consistently measure the results and performance of all content activity to inform future marketing campaigns and content efforts
  • Support Sales and Performance Management organizations with enablement efforts to help drive effective selling, retention, and expansion
  • Ensure effective brand content governance and compliance internally and with external partners

Qualifications

  • Bachelor's degree: is required, ideally in marketing, communications, or relevant discipline.
  • Minimum 7 years: progressive growth in B2B content marketing.
  • Proven ability: to create and scale an enterprise-wide content marketing strategy and playbook
  • 6+ years' experience: with managing omni-channel content marketing campaigns
  • 5+ years' experience: with marketing automation tools
  • Strong analytics experience: ideally with Salesforce, GA4, Pardot, and social media analytics (LinkedIn, Facebook, YouTube, X, Instagram)
  • Experience: with top-tier SEO optimization platforms (e.g. SEMrush, Ahrefs, others)
  • Experience: with sales and/or customer success enablement highly desired
  • Working knowledge: of AI tools to generate and edit content

Required Skills

  • Advanced business writing: editing and proofreading skills
  • Data-driven: with strong analytical skills
  • Knowledge: of current content marketing and keyword research toolsets, as well as SEO tools and best practices
  • Experience: with marketing automation
  • Effective working: in a fast-paced environment while solving problems efficiently
  • Excellent organizational: interpersonal, and verbal communication skills
  • Superior time management: skills with the ability to handle multiple projects simultaneously
  • Ability to embrace: and adapt to a high degree of change in work stream and deliverables
  • Effective collaboration: with and influencing functions and levels with a wide range of differing skills and experience
  • Ability to successfully work: independently and as a team member with a positive, customer first attitude

Required Skills

AI content generation and editing tools
Project management
Customer success enablement
SEO optimization (SEMrush, Ahrefs)
Omni-channel content marketing campaigns
Marketing automation tools
Data-driven decision making
Analytics (Salesforce, GA4, Pardot)
Advanced business writing and editing
B2B content marketing
Collaboration and communication