Customer Service Associate at LAS, Electronics

Marshall Retail Group4 months ago
Las Vegas, NV, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Join our Field Team at WHSmith North America in Las Vegas, NV. As a Customer Service Associate at LAS, Electronics, you will provide excellent service in a fast‐paced, innovative retail environment. This full time/part time role offers Compensation: $17 hourly and requires weekend availability.

Key Responsibilities

  • Handle each customer in a courteous and gracious manner.
  • Maximize sales by achieving add-on sales and recommendations.
  • Maintain in-depth knowledge of the store's stock, which varies by location.
  • Assist in the upkeep of the store by maintaining displays and merchandising.
  • Help with inventory and receiving of merchandise.
  • Replenish backstock to ensure appropriate levels of floor merchandise.
  • Markdown merchandise as needed.
  • If designated as a Keyholder, responsibly manage store closing procedures.
  • Perform other duties as assigned.

Required Qualifications

  • 1+ year of retail sales and/or cash handling experience.
  • Excellent communication and people skills.
  • Ability to multitask and problem-solve.
  • TAM Card may be required depending on location.
  • Additional security clearance may be required depending on location.
  • Must pass a Criminal Background Check and Drug Testing.
  • Physical requirements including limited sitting; frequent standing, walking, climbing, crouching, bending, pushing, or pulling; normal or corrected vision and hearing; ability to distinguish colors, patterns, or materials; fine motor hand functions; and ability to lift 0-60 lbs with or without reasonable accommodation.
  • Fluency in English is required for training, customer interactions, and compliance with company policies.

Benefits & Perks

  • Medical, Dental, and Vision Insurance
  • Employer-Paid Life Insurance
  • Disability Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401(k) with company match
  • Employee Discount

Required Skills

Customer Service
Cash Handling
Multitasking
Inventory Management
Communication
Merchandising
Retail Sales
Problem Solving