HVAC Marketing & Digital Dispatcher and Sales Coordinator

Position Overview

At Clarke & Rush Mechanical, we pride ourselves on delivering exceptional HVAC solutions to our valued customers. Our commitment to quality service and innovation has established us as an industry leader. We are seeking a dynamic and driven individual for the role of HVAC Marketing & Digital Dispatcher and Sales Coordinator to enhance our marketing efforts, optimize dispatch processes, and coordinate sales activities while fostering positive relationships with our clients and team members.

Key Responsibilities

Marketing & Digital Strategy

• Develop and implement innovative marketing campaigns across social media, email, and digital platforms.
• Create engaging content for the website, newsletters, and social media to drive brand awareness.
• Monitor and analyze marketing metrics to evaluate campaign effectiveness and drive continuous improvement.
• Collaborate with the sales team to align marketing strategies with lead-generation initiatives.

Dispatcher Coordination

• Manage daily dispatch operations ensuring timely and efficient scheduling of service calls and installations.
• Communicate with technicians, customers, and support staff to coordinate schedules and resolve issues.
• Maintain accurate records of dispatch activities and customer interactions in the management software.

Sales Coordination

• Assist the sales team with administrative tasks such as proposal preparation, lead tracking, and follow-ups.
• Provide exceptional customer service by addressing inquiries and ensuring a positive experience from initial contact through project completion.
• Participate in team meetings to share insights and provide updates on marketing initiatives.

Required Qualifications

• Bachelor's degree in Marketing, Business Administration, or a related field preferred.
• Proven experience in marketing, dispatch coordination, or sales support, preferably within the HVAC industry.
• Strong digital marketing skills including social media, SEO, content creation, and analytics tools.
• Excellent communication and interpersonal skills with the ability to build rapport with customers and team members.
• Highly organized, detail-oriented, and capable of managing multiple tasks effectively.
• Proficiency in Microsoft Office Suite; experience with CRM software is a plus.

Benefits & Perks

• Competitive Compensation
• Comprehensive Benefits
• Opportunities for professional development
• A positive work environment that fosters innovation and collaboration