Samsung Sales Specialist- PT

Position Overview

Samsung and 2020 Companies are looking for passionate, part‑time Sales Experience Specialists to join the team at the Samsung Experience Store in Houston, TX 77056. In this role, you'll become the life force of your store by treating shoppers to an immersive product experience. With an entrepreneurial spirit, you will engage customers with energy and expertise – from greeting them warmly to guiding them towards their ideal tech solutions. Compensation: Hourly pay $18.00. Work schedule includes nights and weekends in a retail environment.

Key Responsibilities

• Be the life force of the store! Greet every customer with a welcoming and energetic attitude.
• Be proactive and use open‑ended questions to uncover a customer's needs and provide personalized, perfect-fit solutions.
• Become a trusted advisor, guiding customers through the entire sales journey and creating an incredible Samsung technology experience.
• Provide basic device troubleshooting, diagnose mobile device issues, and facilitate service tickets.
• Confidently recommend product bundles and complementary items to encourage additional purchases.
• Build lasting customer relationships that lead to repeat business and positive word‑of‑mouth.
• Handle customer escalations with empathy, turning negative experiences into positive solutions.
• Complete all product, services, and soft skills training to become a Samsung expert.
• Crush personal sales goals while contributing to overall store performance targets.

Required Qualifications

• Customer Focus: Proven ability to build strong customer relationships and deliver customer‑centric solutions.
• Drives Results: Consistently achieves targets even under challenging circumstances.
• Instills Trust: Gains confidence through honesty, integrity, and authenticity.
• Persuades: Uses compelling arguments to secure support and commitment from others.
• Situational Adaptability: Adjusts sales strategies to meet evolving market conditions and customer needs.
• Availability to work evenings, weekends, and holidays in a retail setting.

Benefits & Perks

• Competitive compensation with bi‑weekly commission potential
• Weekly Pay!
• On‑demand pay options through DailyPay
• Opportunities for advancement
• Exciting work environment to showcase your customer service skills
• Ongoing training and development opportunities
• Consistent schedule to enable a work/life balance or career