Licensed Inside Sales Representative (Remote - Home Based Work)

Allstate9 months ago
Phoenix, AZ, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For over 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals who thrive in a sales environment and enjoy being rewarded for their efforts. As a full-time Inside Sales Representative, you will engage with active insurance shoppers and convert warm leads into customers using a consultative sales strategy—all while working from home and delivering an exceptional, customer-first experience.

Key Responsibilities

  • Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more.
  • Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and those offered within the Allstate family of companies.
  • Convert warm leads into customers using a proven consultative sales strategy — no cold calling required.
  • Work from home to drive sales growth while delivering an exceptional, customer-first experience.

Required Qualifications

  • At least 1 year of experience in sales or customer service with a sales focus.
  • Active Personal Lines or Property & Casualty license in your state of residence is preferred.
  • If unlicensed, a willingness to obtain a Personal Lines or Property & Casualty license with Allstate’s support.
  • Education: High school diploma or GED required
  • Reliable high-speed internet with a wired (Ethernet) connection.
  • A dedicated, distraction-free home workspace (equipment provided).
  • Comfortable working evenings and weekends.
  • Receptive to feedback and performance coaching.
  • Strong communication, critical thinking, and multitasking skills.
  • A competitive, highly self-motivated attitude with a drive to be rewarded for your efforts.
  • Ability to work independently and hold yourself accountable for your performance.
  • Ability to navigate multiple computer systems simultaneously.
  • Please note: This position has eligibility restrictions based on location and local minimum wage requirements.

Benefits & Perks

  • Compensation: $49,400 - $74,100 per year (Base Pay + Uncapped Performance-Based Incentives). Incentives are based on productivity and are not guaranteed.
  • Base Pay: $17.50 per hour
  • Sign-On Bonus: $3,000 for licensed external candidates; paid after 90 days of employment
  • Health, dental, and vision insurance
  • 401(k) with company match and pension plan
  • Tuition reimbursement and career development opportunities
  • Wellness programs
  • Paid training from day one (classroom and hands-on)
  • Licensing support including study materials, exam reimbursement, and assistance
  • Monthly internet stipend
  • Home office equipment provided by Allstate

Required Skills

Customer Centricity
Results-Oriented
Sales
Learning Agility
Inclusive Leadership
Sales Operations
Customer Insights
Digital Literacy
Strategic Selling
Customer Sales