Customer Success & Content Creator

Tixzy4 months ago
Atlanta, GA, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Job Title

Customer Success Agent

Company

SaaSpot

Location

Atlanta, GA

Job Description

SaaSpot in Atlanta, GA is seeking a Customer Success Agent to build and manage the knowledge base and materials explaining our application.

You will create use cases, implementation manuals, automation instructions, and co-create marketing content such as blog posts, screencasts, and videos, while helping clients by explaining concepts clearly and guiding solutions; experience with English documentation is advantageous.

Required Skills

Documentation
Screencasting
Content Creation
Marketing Content
Use Case Development
Communication
Video Creation
Customer Success