Customer Success & Content Creator
Tixzy4 months ago
Atlanta, GA, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Job Title
Customer Success Agent
Company
SaaSpot
Location
Atlanta, GA
Job Description
SaaSpot in Atlanta, GA is seeking a Customer Success Agent to build and manage the knowledge base and materials explaining our application.
You will create use cases, implementation manuals, automation instructions, and co-create marketing content such as blog posts, screencasts, and videos, while helping clients by explaining concepts clearly and guiding solutions; experience with English documentation is advantageous.
Required Skills
Documentation
Screencasting
Content Creation
Marketing Content
Use Case Development
Communication
Video Creation
Customer Success