Account Associate - State Farm Agent Team Member

Kurt Goeser - State Farm Agentabout 2 months ago
Lawrence, MA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

About our Agency: Join a Team That Values Growth, Community, and Fulfillment. With 23 years of success behind us, our agency continues to grow and thrive with two high-performing teams (one of 10 and another of 4) working together to serve our customers with excellence. We offer valuable benefits including a 401(k) with a 4% match, group medical/dental coverage, and free group life insurance, because taking care of our people is a priority. Our agency owner is a proud University of Kansas graduate, holding both undergraduate and MBA degrees. With a strong foundation as a former CPA at Price Waterhouse, they bring decades of experience and a passion for leadership. We’re deeply involved in our local communities and invite you to see the impact we’re making by checking out our social media. We cultivate a fun, fast-paced, and supportive culture – looking for team members who are driven, competitive, and positive, people who love serving others and also want to grow their careers and income. What sets us apart? We don’t just sell insurance; we build meaningful relationships. Whether a customer wants a high-touch connection or a simple check-in, no one is left behind. This isn’t just a job—it’s a place where you can grow, thrive, and be fulfilled.

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm’s premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Key Responsibilities

  • Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Required Qualifications

  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels – written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.

Benefits & Perks

  • 401(k) plan with a 4% match
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Professional development
  • Abundant opportunities for career advancement within our agency
  • Licensing paid by agency

Required Skills

Relationship Building
Problem Solving
Communication
Marketing
Sales
Customer Service