Inside Sales / Customer Service

HITES RUN INC9 months ago
Durham, NC, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Benefits

  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

About the Position

We are a relaxed, casual group of people, but we consistently work. During your first 2-3 weeks, you will get to know our team, learn about our business, become familiar with our software, and get the basics on our scheduling and pricing. You'll also have the chance to practice handling conversations until you're comfortable working on your own.

After you're trained, you will each day:

  • Call companies whose sign or lights need repair
  • Ask for the person who is responsible
  • Record their contact information
  • Ask if they need our help
  • Explain what we can do
  • Answer their questions using your expertise (we'll train you ahead of time)
  • Coordinate the needed repairs
  • Follow-up via phone or email when needed

Personal Attributes

If you're the kind of person who enjoys steadily working at an even pace, and one who is comfortable with repetition of tasks, you'll love this job.

Total Compensation

Total Compensation: $45,000.00 - $90,000.00 per year

Please note: this compensation includes performance based bonuses.

Application Question(s):

  • Do you have good written communication skills for email?
  • Do you speak on the phone with a pleasant and friendly tone? (Ask a friend if you're not sure.)

Work Location

Work Location: In person

Required Skills

Written communication
Sales skills
Problem-solving
Customer service
Verbal communication