Practice Operations Lead: Front Desk & Patient
Neighborhood Health Center of WNYabout 2 months ago
Buffalo, NY, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Practice Operations Lead: Front Desk & Patient Experience. A leading health center in Western New York is looking for an Assistant Practice Manager to enhance patient experiences and streamline operations. Location: Western New York
Key Responsibilities
- Responsibilities: Manage customer service teams
- Responsibilities: Train staff
- Responsibilities: Collaborate with various departments to ensure an efficient workflow
Required Qualifications
- Education: Bachelor’s degree
- Experience Required: Supervisory experience
Benefits & Perks
- Salary: Competitive
- Benefits: Healthcare options and generous paid time off
Required Skills
staff training
healthcare administration
supervisory experience
collaboration across departments
customer service management
communication
operations management
process improvement
patient experience enhancement