Practice Operations Lead: Front Desk & Patient

Neighborhood Health Center of WNYabout 2 months ago
Buffalo, NY, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Practice Operations Lead: Front Desk & Patient Experience. A leading health center in Western New York is looking for an Assistant Practice Manager to enhance patient experiences and streamline operations. Location: Western New York

Key Responsibilities

  • Responsibilities: Manage customer service teams
  • Responsibilities: Train staff
  • Responsibilities: Collaborate with various departments to ensure an efficient workflow

Required Qualifications

  • Education: Bachelor’s degree
  • Experience Required: Supervisory experience

Benefits & Perks

  • Salary: Competitive
  • Benefits: Healthcare options and generous paid time off

Required Skills

staff training
healthcare administration
supervisory experience
collaboration across departments
customer service management
communication
operations management
process improvement
patient experience enhancement