VIP Marketing Host - OMNIA Dayclub Las Vegas
Tao Group Hospitality9 months ago
Las Vegas, NV, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
The VIP Marketing Host generates revenue through the development and servicing of relationships with existing and potential target guests. The position facilitates all guest reservation requests promptly and without error, ensures guests are aware of events and supports the execution of them, maintains a high level of visibility throughout the facility, and builds guest loyalty by exceeding all expectations in service and dependability. The position will report to all scheduled duties in a timely manner and collaborate with all departments to ensure total guest satisfaction.
Key Responsibilities
- Sell and maintain VIP table reservations/ guest list at assigned branded location
- Maintain the minimum revenue support weekly requirements at company branded locations other than your own
- Maintain a minimum assigned number of guests checked in on the VIP guest lists
- Maintain the minimum revenue support weekly requirements at company branded locations other than your own
- Enter all VIP table reservations into the company system including the guest's full name, cell number, and email address. (Reservations without complete information will not be counted towards the minimum requirements and individual commissions will not be paid)
- Complete all assigned data collection, marketing, and social media tasks as requested by management
- Maintain professionalism with co-workers and patrons
- Alert and get approval for breaks, leave of rotation, or duties that cannot be performed when assigned
- Maintain a consistent and high level of guest list productivity
- Stay attentive to company-related events, upcoming venues, and changes
- Meet all marketing requirements such as guest list, contact information forms, social media invites, and bulletins
- Keep the workstation/podium neat and orderly
- Promote a friendly atmosphere for customers and staff
- Provide customers with information and directions
- Inform management of any complaints, comments, or incidents
- Appear in proper dress code for all shifts at the scheduled time
- Comply with cross-promotion of all venues as needed
- Do not distribute Company collateral or business cards to questionable or known individuals
- Assist and/or complete additional tasks as assigned
- Promote Tao Group Restaurants to all guests prior to visiting the nightclub to meet stated revenue goals
Required Qualifications
- High School Diploma or equivalent required
- Five plus (5+) years in the nightlife industry
- 21+ years of age
Preferred Qualifications
- Proficient in Windows Microsoft Office and POS systems preferred
Benefits & Perks
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Program with Employer Match
- Life and Disability Insurance Plans
- Ancillary Insurance Plans
- Employee Assistance Program
- Fertility & Family Forming Support and Resources
- Pet Insurance
- Employee Discounts
- TAO Savings Marketplace
- Time off and much more!
Required Skills
POS Systems
Data Collection
Communication
Customer Service
Hospitality
Social Media Marketing
Event Marketing
Microsoft Office