Immediate need - Triage Software Engineer - Plano, TX - Onsite

Position Overview

We are seeking a Triage Software Engineer for a 12+ Months engagement based in Plano, TX – Onsite. Location: Plano, TX – Onsite. Consultant must be proficient in the Japanese language.

Key Responsibilities

• Perform high level defect analysis to filter out environmental/setup issues, IVI vs server-side issues and move defects to the correct queue (HU, Server, Tier1, Tier2 etc.) at the earliest.
• Continuously monitor the defect dashboard, drive defect triage calls and work closely with PO, Eval & Development team members to clarify defects and track them to closure.
• Create dashboards and reports for management and other stakeholders.
• Provide summarization of key points and work with others to cut through ambiguity and bring issues to resolution.

Required Qualifications

• Great problem-solving skills, analytical mindset, tools & development experience, and ability to evaluate and identify issues at a code level.
• History of working with cross-functional teams to ensure successful product delivery.
• Must be a self-starter with excellent communication skills, attention to detail, and a knack for solving problems creatively.
• Able to work under pressure.
• Experienced in the Automotive Infotainment domain with exposure to embedded software development in C/C++/Linux.
• Knowledge of how to use JIRA, Confluence, and Logs Analysis Tools.
• High level system architecture knowledge – SW Design, Sequence diagrams, APIs, HTTP error codes.
• Conversant with Linux commands, utilities, and basic Python scripting.
• Experience in Agile and Scrum methodologies.
• Ability to respond promptly, confidently, and effectively to unforeseen situations.

Preferred Qualifications

• Experience in designing, developing, and debugging software in a real-time embedded environment.
• Knowledge of how to read DLT logs, use DLT-Viewer, and apply filters in DLT logs.