Helpdesk Level 1 - Tech Training Opportunity

NPower2 months ago
San Antonio, Texas
Remote
Internship
Beginner Level (< 1 year)

Job Description

Position Overview

In ourtuition-freeTech Fundamentals program, you will master the basics of IT with real-world applications. This program offers immersive, instructor-led training designed to build a strong IT foundation while preparing you for a dynamic career in technology.

Benefits & Perks

  • Up to 20 weeks of instructor-led virtual training
  • Opportunity for apaid internshipor a project-based learning experience
  • Opportunity to earn industry-recognized certifications includingCompTIA A+ & IT Fundamentals+, a Google IT Support Certificate, and an IT Generalist Apprenticeship credential
  • Exposure to leading technologies such as Microsoft, Cisco, AWS, and others
  • Mentoring from senior-level IT professionals
  • Employment readiness workshops
  • Job placement assistancewith access to a wide range of top employers
  • A full range of ongoing social service and personal development support

Required Qualifications

  • Young Adults (18–26 years):High school diploma or equivalent; legally authorized to work in the US; and located in or near Baltimore, Brooklyn/New York City, Dallas, San Antonio, Houston, Detroit, Newark, St. Louis, Kansas City, Raleigh, or Dayton.
  • Military Veterans and Military Spouses (over 21 years):Legally authorized to work in the US; must be a transitioning active-duty service member through the DoD SkillBridge program, honorably discharged, or a member of the Guard or Reserves; and located in or near Baltimore, Dallas, San Antonio, Houston, Detroit, Newark, St. Louis, Kansas City, Raleigh, or Dayton.

Required Skills

IT Fundamentals+
Customer Service
Troubleshooting
CompTIA A+
AWS
Microsoft Technologies
Google IT Support Certificate
Cisco Systems
Helpdesk Support