IT Support Technician

Position Overview

IT Support Specialist
Location: Oklahoma City
Salary: $60 – $70k year

The position is eligible for medical, dental, vision, and 401(k). Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for an IT Support Specialist to join their team. Please contact us today to discuss this opportunity!

Key Responsibilities

• Serve as the primary on-site technician for daily desktop, laptop, and device support
• Diagnose and resolve hardware, Windows OS, application, and connectivity issues
• Respond to and prioritize support requests to minimize downtime
• Build, image, and configure workstations and peripherals
• Assist with Microsoft ecosystem migrations including O365, OneDrive, and Azure AD
• Support rollout of cloud-based tools and modern authentication
• Identify opportunities for automation using scripting or deployment tools
• Create and maintain SOPs and system documentation
• Communicate technical updates to non-technical staff
• Coordinate with vendors and external partners for escalations

Required Qualifications

• Minimum 5 years of hands-on IT support experience in a professional environment
• Proven experience troubleshooting desktop hardware, Windows OS, and business applications
• Experience with Microsoft 365 administration, Azure AD, OneDrive, or cloud migration projects
• Experience imaging devices, managing workstation inventories, and maintaining standards
• Strong written communication skills to create SOPs, documentation, and handoffs
• Ability to prioritize tasks effectively and balance day-to-day support with modernization initiatives
• Calm, reliable, and professional under pressure
• Legal authorization to work in the U.S. and ability to work on-site full time

Preferred Qualifications

• Basic scripting skills (PowerShell, batch)
• Experience with endpoint management tools such as Intune or SCCM
• Background in desktop support combined with modernization initiatives
• Knowledge of endpoint security hardening and identity best practices
• Adaptable, self-motivated, and eager to contribute to modernization projects

Benefits & Perks

• Medical, dental, and vision insurance; 401(k)
• Monetary bonuses
• Permanent employment opportunities
• Direct connections with hiring managers from renowned organizations
• Multiple employment options near your home
• Professional development support including hiring process advice, resume revision, and employment term negotiation