Entry Level Customer Success Support

Smart Capital Center8 months ago
United States
Remote
Part-time
Beginner Level (< 1 year)

Job Description

Position Overview

Smart Capital Center operates at the intersection of Generative AI, Finance, and Real Estate, delivering cutting-edge automation and analytics to streamline real estate investment and financing. We are seeking a junior-level, part-time team member eager to learn and grow in a fast-paced startup environment focused on transforming a $17 trillion industry. This opportunity is ideal for recent graduates or current students and offers a remote-friendly setup.

Key Responsibilities

  • Assist in reconciling financial documentation for real estate properties using our proprietary platform.
  • Help support clients in using our software to manage and analyze their real estate investments.
  • Collaborate with internal teams to resolve client issues and improve the product experience.
  • Learn the ins and outs of our platform and stay updated on product enhancements.
  • Gain exposure to financial modeling, real estate asset management, and client success strategies.

Required Qualifications

  • Recent graduate or current student in Business, Finance, Economics, or a related field.
  • Interest in fintech, real estate, and AI-powered platforms.
  • Strong communicator with excellent attention to detail and follow-through.
  • Comfortable working with spreadsheets, databases, and financial tools (experience with Excel and Google Sheets is a plus).
  • Self-starter who enjoys problem-solving and working in a collaborative, startup-style team.

Benefits & Perks

  • Flexible hours and remote-friendly setup.
  • Be part of a high-impact team with exposure to real-world business challenges.
  • Work closely with industry-leading clients and innovative technology.
  • Gain valuable experience in a dynamic and fast-growing company.
  • Opportunity for growth into a full-time role for the right candidate.
  • 401(k)
  • Health insurance
  • Paid time off
  • Work from home

Compensation & Work Details

  • Compensation: $30,000.00 - $50,000.00 per year
  • Job Types: Full-time, Part-time
  • Shift: Morning shift
  • Work Location: Remote

Required Skills

Customer Support
Google Sheets
Excel
Problem-solving
Financial Documentation
Communication