Senior BMC Helix ITSM Administrator

Innovation Team For Communications & Information Technology (a One-person Company)about 2 months ago
Jacksonville, FL, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Job Description

Innovation Team For Communications & Information Technology (a One-person Company) seeks an experienced ITSM administrator to manage BMC Helix ITSM and Remedy AR System. You will configure workflows, monitor performance, and drive integrations with enterprise systems.

Required are hands-on skills with Smart IT, CMDB, Asset Management, and Digital Workplace, plus REST APIs, JSON, and scripting experience. ITIL knowledge and relevant certifications are highly valued in a hybrid work setting.

Job ID: J-18808-Ljbffr

Required Skills

Smart IT
JSON
ITIL
scripting
BMC Helix ITSM
CMDB
Digital Workplace
REST APIs
Asset Management
Remedy AR System