<section style="margin-bottom:20px;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui,-apple-system,sans-serif;color:#333;line-height:1.6;">As a <strong>Customer Service Consultant</strong> at Market Buzz Promotion, you will leverage your strengths—especially if you’re a former military member or veteran—to deliver exceptional customer support. You will participate in in-house training and on-site guidance while developing transferable skills across <strong>Sales, Marketing, and Customer Service</strong> and advancing your career quickly.</p>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;">Engage with clients to enhance the overall customer experience.</li>
    <li style="margin:8px 0;">Apply transferable business skills in <strong>Sales/Marketing/Customer Service</strong>.</li>
    <li style="margin:8px 0;">Participate in recruitment and assist in team leadership initiatives.</li>
    <li style="margin:8px 0;">Support client and consumer relations and contribute to business development training.</li>
  </ul>
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<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;">2+ years' customer service experience in a call center environment.</li>
    <li style="margin:8px 0;">Fluency in English.</li>
    <li style="margin:8px 0;">Basic skills in Microsoft Excel, Microsoft Word, and Microsoft Exchange.</li>
    <li style="margin:8px 0;">Available to work overtime as needed.</li>
  </ul>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Preferred Qualifications</h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;">Fluency in Spanish is a plus.</li>
  </ul>
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<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;"><strong>Benefits &amp; Perks</strong></h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;"><strong>Hourly rate of pay + overtime</strong></li>
    <li style="margin:8px 0;"><strong>Medical Benefits</strong></li>
    <li style="margin:8px 0;"><strong>Dental Benefits</strong></li>
    <li style="margin:8px 0;"><strong>Vision Insurance</strong></li>
    <li style="margin:8px 0;"><strong>Term Life Insurance</strong></li>
    <li style="margin:8px 0;"><strong>401K Retirement Plan with company match</strong></li>
    <li style="margin:8px 0;"><strong>Paid Time Off (PTO): Vacation, Personal and Sick Days</strong></li>
  </ul>
</section>

Customer Service Rep

Job Description

Position Overview

Key Responsibilities

Required Qualifications

Preferred Qualifications

Benefits & Perks

Required Skills