Operations Director

Position Overview

The Operations Director will provide strategic and operational leadership for Carbel, a leading warehousing and logistics provider specializing in fashion and apparel brands and part of the global Arvato organization. Arvato is a supply chain and services powerhouse supporting a diverse portfolio of clients across industries, including fashion, technology, and healthcare. This position is available in two regions: West Coast (Location: Ontario, CA) and East Coast (Location: Miami, FL or Easton, PA), and involves overseeing end-to-end warehouse operations while driving performance, scalability, and operational excellence. Bilingual English/Spanish fluency is required. We are hiring two Directors of Operations, each partnering with local site leaders to manage multi-site operations within their region.

Key Responsibilities

• Manage P&Ls in a cost center environment
• Direct activities associated with daily operations and client requirements
• Lead the development and implementation of operating processes
• Lead and direct fulfillment and distribution operations
• Develop, implement, and manage highly customized workflows in a supply chain management environment from receipt of data through value-added services/packaging to outbound
• Hire, train, and evaluate supervisory and management staff
• Initiate and coordinate large projects (e.g., equipment justification and procurement, facility layout)
• Stay current on information technology affecting functional areas to increase productivity and/or decrease costs

Required Qualifications

• Strong analytical skills with excellent problem identification and resolution abilities
• Excellent verbal and written communication skills and strong interpersonal skills
• Ability to creatively develop solutions to meet operational challenges
• Organizational and planning skills, including prioritization and deadline management
• Ability to work in stressful situations and maintain composure
• Ability to interact with all levels of employees, management, and external clients
• Self-starter and goal-oriented
• Education: Bachelor's degree or 10+ years of experience in a leadership role in a warehouse environment
• Experience with budget and business plan development
• Proven ability to develop innovative solutions for increased productivity
• Superior negotiation skills in both internal and external settings
• Masterful organizational, communication, and leadership skills demonstrated by previous professional success
• Strong working knowledge of data analysis and performance metrics using business management software
• Ability to function in a high-pressure, fast-moving environment
• Role divided between office setting and operations environment
• Qualifications: Bilingual English/Spanish fluency is required

Preferred Qualifications

• Experience in fashion/apparel logistics, 3PL, or similar high-SKU environments is strongly preferred

Benefits & Perks

• Benefits: Medical and Life insurance.
• Benefits: Paid Time Off, including paid holidays.
• Benefits: Voluntary benefits such as Dental, Vision, and Gap insurance, short-term disability, paid family leave, accident insurance, critical illness and cancer insurance.