Bilingual Recruitment & Onboarding Navigator, High School Diploma

Position Overview

Community College of Denver is seeking candidates dedicated to creating an inclusive learning and work environment. This administrative/technical/professional position is grant funded for the 2025–2026 academic year and is a key part of the Admissions, Recruitment, & Outreach department. The role supports the High School Diploma Program by guiding prospective students through admissions, onboarding, registration counseling, and career exploration while promoting the “recruit to retain” philosophy.

Key Responsibilities

• Provide a sense of belonging and assist with college navigation in admissions and registration advising.
• Proactively manage a pipeline of prospective students and support their onboarding process.
• Promote academic pathways and facilitate event organization for recruitment and onboarding.
• Maintain accurate electronic records and utilize varied technologies in both individual and group settings.
• Document, track, and communicate with prospective and current students using multiple electronic platforms.
• Collaborate with internal departments and serve on key college committees/taskforces.
• Administer and interpret career assessments and host related workshops alongside career navigators.
• Engage and build partnerships with community and organizational partners to expand adult learning opportunities.
• Identify process improvement opportunities, co-create SOPs, and work cross-departmentally to resolve student experience challenges.
• Participate in the selection, training, and mentoring of student work-study employees.

Required Qualifications

• Bachelor's degree from an accredited institution.
• Minimum one year of professional experience in higher education or related settings.
• Bilingual proficiency: Fluency in English and Spanish OR English and Arabic.
• Superior interpersonal, analytical, and communication skills with proven multitasking capabilities.
• Experience with high-volume outreach and familiarity with college admissions/onboarding processes.
• Comfortable with public speaking and formal presentations.
• Valid US driver's license.

Preferred Qualifications

• Bachelor's degree in Arts, Humanities, Social Sciences, Human Services, Business, or Communications.
• Two or more years of professional experience in higher education, education technology, or related fields.
• Familiarity with electronic information systems (e.g., Banner, CRM Recruit, EAB Navigate) and productivity tools (e.g., Zoom, MS Teams, Google Hangouts).
• Strong computer skills with MS Outlook, Word, Excel, and relational databases.

Benefits & Perks

• Compensation: $50,000.00 - $55,000.00 Annually
• Generous benefits including medical, dental, vision, life, and retirement options.
• Tuition reimbursement program available for employees and eligible dependents.
• Located at Auraria Campus, CO, with convenient access to downtown amenities.