Entry Level Helpdesk Support Assistant

Entry Level Technology Jobs10 months ago
Hialeah, FL, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Are you interested in an IT career? We are seeking a Entry-Level Computer Support Assistant in Hialeah. As part of the Help Desk team and the overall IT team, you will provide technical assistance and support for computer systems, hardware, and software. This role involves addressing user inquiries, training users on basic system functions, resolving technical issues, and ensuring a professional and timely support experience. If you are a team player, we invite you to see if you are a great fit for our team!

Key Responsibilities

  • Provide technical assistance and support related to computer systems, hardware, and software.
  • Answer users' questions and resolve system and user issues.
  • Train users on basic system and computer functions.
  • Address technical problems in a timely and professional manner.

Required Skills

Software support
Basic troubleshooting
Teamwork
Hardware support
Customer service