Mental Health Office Receptionist

Job Summary

We are a busy medical office seeking an energetic and self-motivated Full-Time Mental Health Office Receptionist to join our team. The ideal candidate will possess strong computer skills and a pleasant demeanor, ready to provide exceptional support in a fast-paced environment. This role requires adaptability, multitasking abilities, and minimal supervision.

Key Responsibilities

• Answer incoming phone calls and direct them appropriately.
• Schedule appointments for multiple clinicians efficiently.
• Collect payments and manage billing inquiries.
• Problem-solve client issues and inquiries with professionalism.
• File documents and maintain organized records.
• Enter demographics and insurance information into the software program.
• Perform other assigned duties as needed.
• Understand Prior Authorizations.
• Knowledge on handling Medical Records.

Qualifications

• Availability: Must be available to work in both locations (Merrillville and Munster).
• Schedule: Open availability required from Monday to Saturday, including varied shifts with closing shifts two to three times a week and Saturday shifts. Shifts could be 8/9am to 5pm, 12pm to close (8pm) or 2/3pm to close etc.
• Transportation: Must have reliable transportation to travel between locations.
• Skills: Strong computer skills, excellent time management, and a positive attitude.
• Work Ethic: Hardworking with an above-and-beyond mentality and a good call-off history.

Serious and qualified candidates are highly encouraged to apply.