Automotive Sales Associate - Entry Level - Tampa Bay Area

Position Overview

Join our dynamic Sales team at Ferman, one of the largest and most forward-thinking automotive groups in Tampa Bay. In this role, you will engage with Guests across multiple channels and build strong relationships to drive sales. Enjoy a $2,000 salary guarantee during your first 30 days and the opportunity to grow professionally in a positive, fast-paced environment.

Key Responsibilities

• Review online vehicle inventory daily to ensure accuracy on dealer and 3rd party websites; identify and troubleshoot discrepancies.
• Respond and engage with online and in-store sales inquiries via CRM, online chat, email, text, phone, and Social Media.
• Film brief vehicle overview videos and send to Guest for vehicles of interest.
• Schedule Guest showroom visits, test drives, and prepare vehicles prior to arrival.
• Maintain Guest engagement until the purchase transaction is closed.
• Prospect for new business using the dealership database and networking activities to build a personal book of repeat business.
• Update and manage Guest profiles in the dealership database.

Required Qualifications

• Company-paid training for new candidates.
• Meet manufacturer certification requirements in product knowledge and technology.
• Prior automotive or retail sales experience is not required.
• Bi-lingual proficiency in English and Spanish is highly desirable.
• Exceptional Guest service skills with a drive to exceed CSI scores.
• Excellent verbal and non-verbal communication, listening, and problem-solving abilities.
• Proficiency in Microsoft Office suite is required.
• Professional and well-groomed appearance.
• High school diploma or GED equivalent required; some college preferred.
• Valid US government-issued Driver's License with a safe driving record and eligibility to work in the United States.
• Ability to pass a pre-employment background screening and drug test.

Benefits & Perks

• Competitive salary commensurate with experience.
• Excellent growth and advancement opportunities.
• Modern, state-of-the-art service facilities.
• Paid training and education to achieve and maintain necessary job certifications.
• 401K with company participation.
• Health, Dental, Vision, and Life insurance programs for employees and their families.
• Short-term and long-term disability insurance available.
• HSA (health savings account).
• PTO (paid time off).
• Employee pricing for new & used vehicles, service, and parts.

About Ferman

Established in 1895, Ferman was Tampa’s first retail automobile dealer and has grown to become one of the largest employers in the Tampa Bay area. Representing 12 top automobile brands and maintaining a commitment to a Guest-centered automotive experience, Ferman embraces a simple philosophy of Service, Selection, and Value – ensuring 100% Guest Satisfaction.

When you join the Ferman Team, you enter a friendly, family-like atmosphere with significant opportunities for income growth, increased responsibility, and leadership. You’ll be part of a world-class automotive organization with deep roots in the local community.

Ferman Core Values

• Maintain the Ferman Standard of Ethics at all times.
• Embrace a Winning Team Spirit – be positive and lead by example.
• Follow the Golden Rule: "Do unto others as you would have them do unto you."

Equal Opportunity Employer – Applicants are notified of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.