Entry-Level Helpdesk Support Assistant

Entry Level Technology Jobs4 months ago
Hesperia, CA, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Are you looking for an IT position in the Hesperia area? Entry-Level Computer Support Assistants provide technical assistance and support for computer systems, hardware, and software as part of our Help Desk team. In this role you will answer users' questions, train them on basic system and computer functions, address system and user issues, and resolve problems in a timely and professional manner.

Key Responsibilities

  • Answer users' questions about computer systems, hardware, and software.
  • Train users on basic system and computer functions.
  • Address various system and user issues effectively.
  • Resolve technical problems in a timely and professional manner.
  • Collaborate closely as part of the Help Desk team.

Required Skills

Computer Systems
Troubleshooting
Technical Assistance
Basic Networking
Help Desk Support
Customer Service