Client Services / Travel
HB Travels10 months ago
Honolulu, HI, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
About the job: Client Services / Travel
Are you passionate about travel and enjoy helping others create unforgettable experiences? We're seeking motivated, customer-focused individuals to join our team in a Client Services / Travel role. Work remotely while guiding clients, managing bookings, and delivering exceptional service.
Key Responsibilities
- Assist Clients – Help travelers plan and book personalized trips, including flights, hotels, cruises, and excursions.
- Provide Exceptional Service – Maintain communication before, during, and after travel to ensure client satisfaction.
- Stay Informed – Keep up with industry trends, top destinations, and travel deals to offer expert recommendations.
- Manage Bookings – Handle all reservations and logistics accurately and efficiently.
- Problem-Solve – Address client challenges before or during travel with proactive solutions.
Required Qualifications
- Passion for travel and helping others explore the world
- Strong communication and interpersonal skills
- Excellent organization and attention to detail
- Self-motivated and comfortable working independently in a remote environment
- Sales or customer service experience is a plus (not required)
- Reliable internet, computer or smartphone, and a dedicated workspace
- Must be 18+
Benefits & Perks
- Comprehensive training and ongoing support
- Flexible remote work – full-time or part-time
- Exclusive travel discounts and perks
- Supportive, collaborative remote team environment
- Unlimited earning potential
- IATA cards available for qualified agents
Required Skills
Travel Planning
Customer Service
Organization
Problem Solving
Booking Management
Remote Work Proficiency
Communication