Client Services / Travel

HB Travels10 months ago
Honolulu, HI, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

About the job: Client Services / Travel
Are you passionate about travel and enjoy helping others create unforgettable experiences? We're seeking motivated, customer-focused individuals to join our team in a Client Services / Travel role. Work remotely while guiding clients, managing bookings, and delivering exceptional service.

Key Responsibilities

  • Assist Clients – Help travelers plan and book personalized trips, including flights, hotels, cruises, and excursions.
  • Provide Exceptional Service – Maintain communication before, during, and after travel to ensure client satisfaction.
  • Stay Informed – Keep up with industry trends, top destinations, and travel deals to offer expert recommendations.
  • Manage Bookings – Handle all reservations and logistics accurately and efficiently.
  • Problem-Solve – Address client challenges before or during travel with proactive solutions.

Required Qualifications

  • Passion for travel and helping others explore the world
  • Strong communication and interpersonal skills
  • Excellent organization and attention to detail
  • Self-motivated and comfortable working independently in a remote environment
  • Sales or customer service experience is a plus (not required)
  • Reliable internet, computer or smartphone, and a dedicated workspace
  • Must be 18+

Benefits & Perks

  • Comprehensive training and ongoing support
  • Flexible remote work – full-time or part-time
  • Exclusive travel discounts and perks
  • Supportive, collaborative remote team environment
  • Unlimited earning potential
  • IATA cards available for qualified agents

Required Skills

Travel Planning
Customer Service
Organization
Problem Solving
Booking Management
Remote Work Proficiency
Communication