Pet Groomer

Position Overview

PetSmart’s Pet Stylist (Dog Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services, all while upholding the company’s vision, mission, values, and strategy. The role includes maintaining high standards of cleanliness and pet health and safety. Compensation: This position is paid on a per hour basis (never below the local minimum wage). Applicants must be over the age of 18.

Key Responsibilities

• Independently perform a full menu of bath, brush, and grooming services—including nail trims, teeth brushing, and sanitary services—in accordance with PetSmart’s standards.
• Recommend additional health and wellness solutions based on each pet’s needs.
• Provide excellent pet parent service by greeting customers, answering questions, managing appointments, and assisting with reservations.
• Handle check-in and check-out procedures for grooming appointments, including paperwork and rebooking when necessary.
• Maintain cleanliness, sanitation, and hygienic conditions in the grooming area through regular maintenance and end-of-day cleaning.
• Act immediately if a sick or injured pet is identified, including arranging transportation to a vet as needed, and assist in other departments when required.

Required Qualifications

• Prior grooming experience or at least 6 months as a Stylist in Training with successful completion of PetSmart’s Salon Academy training and safety certification.
• Proficiency in computer applications.
• Ability to react under pressure while maintaining composure.
• Flexibility to work evenings, weekends, and holidays as required.
• Strong organizational skills with keen attention to detail and adherence to safety measures.
• Excellent written and verbal communication skills.

Benefits & Perks

• Paid Weekly
• Health & Wellness Benefits*
• 401k Plan with company match
• Paid Time Off for full-time associates
• Associate Discounts
• Tuition Assistance
• Career Pathing
• Development Opportunities