Collection Specialist - Merchant Cash Advance

The Smarter Merchant3 months ago
New York, NY, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Benefits/Perks

  • Careers Advancement Opportunities
  • Flexible Scheduling
  • Competitive Compensation

Job Summary

We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.

Responsibilities

  • Review accounts to discover overdue payments
  • Research client information and historical data on accounts
  • Communicate with clients regarding overdue accounts
  • Maintain accurate documentation of account status and collection efforts
  • Report on collection activity and present to management
  • Restrain receivables

Qualifications

  • High school diploma/GED: required, a college degree is preferred
  • Previous experience: as a Collection Specialist or in a similar position
  • Understanding: of collection techniques
  • Knowledge: of debt collection laws and regulations
  • Ability: to work well under pressure
  • Excellent communication: and negotiation skills

Required Skills

Interpersonal Communication
Pressure Management
Debt Collection Laws
Negotiation
Research
Account Management
Documentation