Sales Associate (Baltimore, MD) - Johnson & Johnson MedTech, Orthopaedics
Johnson & Johnson Services, Inc.10 months ago
Baltimore, MD, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
At Johnson & Johnson, we are seeking a Sales Associate in Baltimore, MD for MedTech Sales in the Orthopaedics field. In this role, you will provide clinical and customer support in hospital settings, guide surgeons in the operating room, and ensure top-quality product utilization and service. You will also help drive product conversions, retain key accounts, and share market insights to support overall sales objectives.
Key Responsibilities
- Assist the DePuy Synthes sales organization in retaining and expanding customer relationships while achieving established sales goals.
- Guide and support surgeons in the operating room by showcasing clinical and product expertise.
- Attend surgeries to ensure that the proper equipment is available and optimized, including consultation for Operating Room and Sterile Processing Department needs.
- Troubleshoot technical issues, manage customer requests, and handle hospital billing along with purchase order processing.
- Share key customer and market insights with sales, clinical, marketing, and strategic account teams while preparing necessary reports.
- Maintain, track, and deploy equipment and assets in the territory to ensure product availability and quality presentation of promotional materials.
- Focus on customer satisfaction and retention by effectively differentiating DePuy Synthes products and solutions.
Required Qualifications
- Bachelor’s Degree, Associate Degree, or Medical Certification with the relevant professional experience (minimum of 2 to 4 years as applicable or recent transition from Active Military Duty).
- Proven ability to work in a lab/operating room environment along with strong technical knowledge of surgical instruments and procedures.
- Valid U.S. driver's license with a willingness to travel, including weekends and/or overnight, and relocate if necessary.
- Excellent interpersonal, communication, negotiation, influencing, and strategic thinking skills.
- Organized, self-motivated, proactive, and positive attitude.
Benefits & Perks
- Compensation: $70,000 draw with eligibility for an annual performance bonus designed to reward individual and company performance.
- Benefits: Opportunity to receive a company car through the FLEET program and access to employee benefit programs such as health insurance, savings plan, pension, disability plan, vacation pay, sick time, holiday pay, and work/personal/family time off.
- Competitive performance-based compensation programs that recognize your contributions.
Required Skills
Product Demonstration
Relationship Management
Customer Service
Technical Troubleshooting
Clinical Sales
Operating Room Support