Call Center Representative - Livonia, MI

Position Overview

Maximus is hiring a Customer Service Representative in Livonia, MI! This is a full-time, on-site position where you'll assist callers by providing case updates and offering relevant guidance. Join our knowledgeable and dedicated team, where you'll play an essential role and make a real impact!

Key Responsibilities

• Assist callers by providing case updates and offering relevant guidance

Required Qualifications

• Reliable attendance
• Valid transportation
• State fingerprinting will be required if offered the position

Benefits & Perks

• Competitive Compensation - Quarterly bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans including Medical, Dental, Vision, Prescription, partially funded HSA, Life insurance, plus discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, sick leave, and Short and Long Term Disability coverage.
• Holistic Wellness Support - Access physical, emotional, and financial wellness resources through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Enjoy additional benefits exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities - Participate in training programs, workshops, and conferences.