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  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="margin:0 0 10px 0;">The primary role of the Store Technology Field Service Technician is to ensure the overall maintenance and operation of retail store technologies such as point-of-sale systems, personal computers, computer peripherals, and data networks.</p>
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<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Install, diagnose, repair, maintain and upgrade store technologies, including point-of-sale systems, desktop PCs, network equipment, and peripherals such as bar code scanners and printers.</li>
    <li style="margin:8px 0;">Identify, research, and resolve technical problems in collaboration with Royal Farms' Information Technology personnel.</li>
    <li style="margin:8px 0;">Comply with and help enforce standard policies and procedures related to Royal Farms Information Systems requirements and <strong>PCI DSS standards</strong>.</li>
    <li style="margin:8px 0;">Collaborate with hardware/software vendors to ensure equipment and software are operating at optimal standards.</li>
    <li style="margin:8px 0;">Work with store leaders and the Royal Farms maintenance department to resolve facility-related issues impacting store technologies.</li>
    <li style="margin:8px 0;">Perform other duties as assigned.</li>
    <li style="margin:8px 0;"><strong>Required to be on call for emergencies.</strong></li>
  </ul>
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IT Field Service Technician- Retail

Job Description

Position Overview

Key Responsibilities

Required Skills