INTERN - CASINO MARKETING
The Venetian Las Vegas10 months ago
Las Vegas, NV, United States
On-site
Internship
Junior Level (1-3 years)
Job Description
Position Overview
The primary responsibility of the Intern is to assist in project activities of the division and learn the key operating procedures of the departments assigned. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.
Key Responsibilities
- Learns the operational workings of the department assigned by observing Team Members, participating in meetings, asking questions, and evaluating services.
- Completes special projects as assigned by department management.
- Provides input into the research, development, evaluation and implementation of new products, services, technology, and processes to ensure the organization’s competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment.
- Assists with the delivery and measurement of guest service within assigned department(s) to be consistent with the Company’s core service standards and brand attributes.
- Assists the department management with assigned operational functions consistent with the strategic plan and vision for the department, division, and organization.
- Provides a service or assistance to meet the needs of a guest, client or customer.
- Collaborates with Interns from other departments to organize, complete, and present group projects.
- Attends and participates in classes offered by the HR Talent & Organizational Development team.
- Volunteers in events organized by the Sands Cares program to provide support to local organizations in the community.
- Consistent and regular attendance is an essential function of this job.
- Performs other related duties as assigned.
- Develops an understanding of each area of the Casino Marketing Division.
- Reviews processes for efficiency.
- Generates a presentation for executive leadership on the findings of the review.
Required Qualifications
- 21 years of age.
- Proof of authorization/eligibility to work in the United States.
- High school diploma or equivalent.
- Must be an undergraduate enrolled at an accredited college or university who has completed his/her junior year.
- In process of obtaining a Bachelor’s degree in Hospitality Management or related field preferred.
- Must be able to obtain and maintain any certification or license, as required by law or policy.
- Must be able to arrange and pay for own housing during internship.
- Working knowledge of Microsoft Word, PowerPoint, and Excel.
- Ability to communicate clearly and effectively in English, both in spoken and written form.
- Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
- Must be able to work varied shifts, including nights, weekends, and holidays.
Required Skills
Customer Service
Team Collaboration
Microsoft PowerPoint
Communication
Project Management
Microsoft Word
Microsoft Excel
Research
Presentation Skills