Systems Technician III – So Cal
Ams.Net10 months ago
Anaheim, CA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
AMS.NET is seeking a Systems Technician III to join our Anaheim office. In this role, you will assist the Engineering Department by installing equipment and connecting voice and data telecommunications networks while handling additional tasks as assigned by management. Ideal candidates will have 2-4 years of related work experience. Occasional travel is required – AMS.NET covers all travel expenses.
Key Responsibilities
- Verifies service by testing and re-programming circuits, equipment, and alarms.
- Identifies and corrects problems while conferring with engineers.
- Tests network back-up procedures and updates documentation.
- Maintains customer rapport by actively listening, resolving concerns, and answering questions.
- Ensures a safe work environment by following published standards and policies.
- Updates technical knowledge through educational opportunities and relevant publications.
- Takes ownership and explores opportunities to add value to job accomplishments.
Required Qualifications
- Understanding of telecommunications technologies and products.
- Good attention to detail.
- Ability to understand technical documentation.
- Proficiency in troubleshooting system problems.
- Ability to work independently as well as part of a team.
- Good decision-making skills and the ability to maintain professional relationships.
- High school diploma or equivalency.
- 2-4 years of similar or related work experience.
Preferred Qualifications
- Cisco CCNA or CCNP certification desired.
Benefits & Perks
- Competitive salary and complete benefits package
- Travel expenses covered
- Equal opportunity employer
Required Skills
Network Troubleshooting
Circuit Testing
Cisco CCNA
Technical Documentation
Safety Procedures
Telecommunications
Customer Service